Office Assistant

Office Assistant, Diploma

Office Assistants help keep a business running efficiently and professionally. Their job skills include providing excellent customer service, performing general recordkeeping, managing the office and mail operations, preparing professional documents or presentations, handling general computer operations, assisting others in the workplace and effectively communicating information to various parties.

*Laptop Included Program

Semester	Course Title	Credits

First Semester
SSS 100	Student Success Seminar	2
BUS 101 BUS 101	Introduction to Business	3
Student will receive an overview of the many different elements in the business world. The overview will include the business environment, business ethics, types of ownership structures, management techniques, marketing principles, technological implications, monetary basics and investments.
BUS 105 BUS 105	Document Formatting and Production	4
Word processing concepts and document formatting are presented along with hands-on training using Word for Windows software on a microcomputer. Students will learn word processing skills through the advanced level. Students will develop skill in the creation and revision of many typical business documents, forms and templates using the proper layout, style and techniques. Document creation with speed, accuracy and appropriate English usage and punctuation practices will be emphasized.  Keyboarding speed and accuracy will also be developed.  Prerequisites or Corequisites: CIS 105, Keying Speed of 30 cwam or CIS 100
CIS 100 CIS 100	Keyboarding	2
Students will develop touch control of the alphabetic keyboard and numeric keypad. Skill building activities make use of various presentation techniques, individualized goal setting, educational games, and diagnostic timed writings. Correct keyboarding technique and proper posture are emphasized.
CIS 105 CIS 105	Introduction to Computers	3
Includes essential computer hardware and software concepts as well as an introduction to the Internet (basic navigation and searching), and the I-notes electronic mail program used at Southeast Tech. Students will gain a proficiency in working in a wireless local area network environment and with the Microsoft Windows Operating System. File management skills will be reinforced as students create documents, spreadsheets, presentations and databases using the applications included in the Office suite. The class will utilize a hands-on, exercise-oriented approach that allows students to learn by example. Students will complete a variety of projects focused toward the objectives of their given program of study.
COMM 105 COMM 105	Writing Skills for the Office Professional	2
Students will develop an in-depth and detailed skill in grammar, usage and other practices used in the mechanics of business writing.
MATH 115 MATH 115	College Math	3
19
Second Semester
BUS 107 BUS 107	Office Procedures	3
Students will learn the necessary office skills needed in the every day operation of an office. Skills in filing, record keeping, professional image, mail processing, telephone usage, and facsimile/copier will be learned. Some time will also be spent developing the ten-key touch method for typical business calculations. Prerequisites or corequisites: Math 115, 40 cwam
BUS 130 BUS 130	Business Communications	4
Students will learn to write various types of business letters, memos, and reports. Correct English usage, spelling, punctuation, and proofreading will also be emphasized. All students will prepare a resume and cover letter and participate in an interview and presentation. Students will demonstrate business etiquette, and conduct an effective business meeting.
CIS 125 CIS 125	Advanced Microcomputer Applications	3
Expands upon the students’ business computer applications skills through advanced learning in the Microsoft Office suite: Microsoft Word (documents), Microsoft Excel (spreadsheets), Microsoft Powerpoint (presentations) and Microsoft FrontPage (web sites). The students will learn by example, in teams and individually. Students will also use problem-solving skills to complete projects, exercises and case studies that use software as a tool in business. Peripherals, such as digital cameras, scanners and color deskjet printers can be utilized as tools to enhance student products. Prerequisite: CIS 105
ENGL 101T ENGL 101T	Composition	3
English Composition will help develop proficiency in writing concise, coherent essays, and in using correct English. Several modes of discourse will be explored and good grammar skills are required. This course will improve the student's critical thinking skills as it provides students with practice in all stages of the writing process: planning, supporting, rewriting, analyzing, proofreading, and editing. This course will also require critical reading and writing. Prerequisite: Placement Assessment
PSYC 101T PSYC 101T	General Psychology	3
Provides the student with an introduction to the basic psychological processes underlying human behavior. Topics include the functions of the brain amd nervous system, the characteristics of sensation, perception and altered states of consciousness, learning and memory, the nature of thinking skills and intelligence, theories of motivation, emotion and personality, a survey of psychological disorders and approaches to therapy, social/interpersonal relations, and practical applications.
BUS 137 BUS 137	Interpersonal Skills for Office Professional	2
18
Total Credits: 37

Prior computer and keyboarding skills are also required of students entering the office assistant program in the spring rather than fall semester.

Students entering a program in any semester other than outlined may not graduate in the expected amount of time.