Software Support Specialist

Online and On-Campus 1-Year Diploma Program

The Software Support Specialist diploma at Southeast Technical College is a career-focused Application Development program that prepares students for entry-level roles in application development and software troubleshooting in just one year.

This software support degree builds a strong foundation in programming logic, software systems and real-world problem solving. Graduates are prepared for in-demand application development and support careers in Sioux Falls, South Dakota and across the nation.

Learn Programming Languages and Application Support Skills

This application development diploma program teaches the programming and technical skills required for modern software support and app development roles. Students gain experience with:

• HTML and CSS for web development fundamentals
• JavaScript for client side, server side, and API programming
• C# for object oriented programming
• SQL for database management and queries
• React for front-end application development
• Git and GitHub for version control

Coursework also includes integrated development environments such as Visual Studio, relational databases and software development best practices used in application support careers.

Build Troubleshooting Skills for Application Development Careers

Successful Application Developers must quickly diagnose and resolve software issues. This program emphasizes logical thinking, debugging and troubleshooting skills.

Students develop the ability to:

• Troubleshoot software and application errors
• Implement effective solutions under time constraints
• Support users in fast-paced technical environments

These skills are essential for application support and development specialist roles.

Develop Communication Skills for Developer Roles

In Application Development careers, clear communication is critical. Students learn to:

• Document software changes and versions
• Explain technical issues to non-technical users
• Apply ethical standards in I.T. environments

Strong communication skills help graduates stand out in application support and technical support positions.

Choose Flexible App Dev Training Options

This software support diploma program is available on campus in the Southeast Technology Center in Sioux Falls or fully online. A part-time online option is also available, making it easier for students to complete training while balancing work or other commitments.

Explore Careers in Application Development and Support

Graduates of this App Development program pursue careers such as:

• I.T. support specialist
• Application support specialist
• Help desk technician
• Junior software support analyst

Career opportunities exist across industries including healthcare, finance, education, manufacturing and technology, where software systems are critical to daily operations.

With hands-on training, industry-relevant coursework and a focus on job-ready skills, Southeast Tech prepares students to enter the workforce with confidence and build long-term careers in software development.